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What do we do?

We will visit the property and measure the property either internally or externally, we will examine and identify the type of boiler or heating system, make notes regarding the central heating controls, measure the amount of insulation you have installed in the loft space, identify if the property has cavity walls and if it there is cavity wall insulation or internal insulation if the property is of a solid construction, look at how many of the fixed lights are low energy.
We identify the type of construction for example, if the house is built using solid brick, timber, or any other material.
We will also look at the heat loss perimeter (detached properties will have a bigger heat loss perimeter than that of a terraced home). Once all of the information has been collected we will enter the data into a bespoke software package and issue an energy rating. The values of the energy rating are between A (Outstanding) and G (Very poor). Advice will then follow on how you can increase the energy efficiency of your home and save money on fuel bills.
The length of time the survey is likely to take is dependant on the size and complexity of the property. On average a three bedroom mid terraced property with no extensions could be completed in 30 - 40 minutes.
From 21st May 2010, Home Information Packs were scrapped, however, the EPC is still required.
If you are thinking of selling or renting your home the process of putting it on the market involves commissioning a domestic energy assessor to carry out the EPC.

The process couldnt be easier if you instruct us to do the energy survey. If you live outside of the area we can collect keys from your local letting agent, estate agent, solicitor or other representative on the day of the inspection.

The fees for our services, depend on the size of the property which is surveyed. On average the fees are between £40.00 and £85.00 for the EPC.

We are fully insured and CRB checked and have many years in the property industry as our surveyors are also experienced estate agents and valuers.

Primary investigations will show that a particular property falls within the scope of the Housing Act 2004 and is required to have an EPC for the prospective marketing of the property.

The energy performance certificates (EPC) are required be carried out to conform with the new legislation in accordance with the housing act 2004 and the European energy performance of buildings directive (EPBD) and initially had to be included in a home information pack for any properties marketed.

From the 1st October 2008 an energy performance certificate was required for all properties that had been continuously marketed prior to the implementation dates of home information packs.


Following the inspection, the property will be given an energy rating between the values of A and G, with A having the status of an outstanding rating, and G being a very poor rating. We will follow this up by providing advice on how to increase the energy rating of the property and also to reduce carbon dioxide emissions and reduce energy costs.


We will require access to all rooms, airing cupboards, loft spaces, gardens and cellars where applicable.


Unless by prior arrangement, our fees are to be payable in advance of the inspection taking place. Should payment not be received the inspection will be postponed until payment is made.


We may require you to provide documentary evidence such as building regulation documents for any building works carried out on the property in some cases documentary guarantees regarding any installation of insulation. If double glazing was installed after 2002 we will be required to take a copy of the Fensa certificate. We are also required to view the instruction manual of your boiler, if applicable.


Please ensure that any money or valuables are safely put away and any objects or items which could be broken or damaged during the survey are securely stored. Please also ensure that any pets are suitably controlled for the duration of the survey. It is important that a responsible adult is present during the survey, preferably the owner, but this is not essential. We can collect keys from letting agents or estate agents for vacant properties.


Firstly. there is no 'pass' or 'fail'. Many customers have the perception that if the property has some type of defect (electrical or gas) then it is likley to fail the survey, this is not the case. Our job is to collect the information regarding the energy efficency of the property and enter the information into our software system.
When we visit the property we will take a range of photographs to support the data collection and we retain these pictures in our site notes for our own reference.
Here are some (but not all) examples of the information we are likely to record and what we are likley to take photos of:
The building itself (all elevations).

Insulation in the loft space.
We will measure the thickness of the insulation in the loft space, whether that be present in the joists or the rafters (if accessible).
Ideally there should be 270mm

Identify the type and age of the boiler (If applicable)

A band (A efficiency) gas fired condensing boiler is often recommended.

Look at the Hot Water Cylinder or Hot Water tank (If apllicable) and measure the insulation, check if there is a thermostat and what types of immersion heaters are being used (ie, on peak or off peak)

If the amont of insulation is below a certain level for that type or size of hot water tank, we recommend the insulation is increased or an additional cylinder jacket is installed.

We will identify the type of construction of the building by looking at the brick bond of the outside walls and looking in the loft space and measuring the wall thickness.

We will look for drill holes in the brickwork and take copies of documentary evidence to establish whether a cavity wall has been filled.

We will also make sure that there is no evidence of moisture in the roof.

Moisture in the roof can affect the timbers and cause defects.

Take a photo of the gas meter (this is to confirm a gas supply).

Take a photo of the electricity meter and see whether it is on a single rate or dual rate setting.

A dual rate setting indicates that the electricity supply has on peak and off peak settings.

Identify the central heating controls.

Heating controls are important to control the energy consumption of the heating system.


Count how many radiators have Thermostatic Radiator Valves (TRV'S).

Take a photo of the room thermostat (If applicable)

We will count every fixed light in the property and record how many light bulbs are low energy.

Identify the types of secondary heating

Identify the type and age of the windows

Identify the type of boiler flue


Once we have recorded all of the information we will measure the property and will sketch the layout. The front page of the energy performance certificate will look similar to the example below:-




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Subpages (1): What will it cost?